دور الثقة التنظيمية في تحسين المردودية الفردية لدى العاملين الإداريين ببلدية الفيض –بسكرة-

Abstract

The study aims to reveal the role of trust(the senior management of the organization, supervisors, work colleagues) inorganizationalenhanceorganizational loyalty (emotional, normative, continuous). The study has identified probleminseveral questions focused on thenatureandeffectcorrelationbetween the variables of the study, but that in order to develop a blueprintfora hypothetical study expresses thetwomainhypotheses, but in order to ensure the validity of the assumptionsforallundergonemultiple tests to ensure their validity. The study relied on the approach to the descriptive analysis, amused the study questionnaires a means to obtain the data, and a sample study used random sample, as has been chosen workers five branches of the commune feidh biskra a sample to assess organizational trust and organizational loyalty and their number was31 )people who represent the proportion of the community. The data were analyzed using a combination of statistical methods(factor analysis, correlation coefficient Kendall, simple regression and multi), and results were extractedusingthe sof twareSPSS))where the study found a set of conclusions, including: Came dimension the trustcolleaguesworkto begirting the order of removal of organizational trust, to come after himconfidencesupervisorsSecondly, followed bytrustsenior management, and thisexplainsthat the commune bank concerned the study findsthatorganizational trustis achieved through confidencecolleagueswork, and trustsupervisorsmore thantrustsenior management, which reflects the weakness ofbankinterestto strengthen this tru Keywords: individual viability, organizational loyalty, trust, effective job performance, leadership